Troubleshooting

This page provides you with troubleshooting tips, problems, and solutions related to IP Switch Processor installation.


TROUBLESHOOTING ACCESS/LOG IN

Get a Login Prompt, but will not Accept Password

Procedure for defaulting the password

Procedure for defaulting the database

This procedure defaults the entire database and brings up the New System Startup procedure. (The New System Startup procedure is described in Chapter 3, Configuring the System in the IP Switch Processor Installation Guide.)

    1. Log in to the IP Switch Processor as admin.

    2. Type the following command to default the database:
    /etc/unconfig

    3. Reboot.

Do Not Get a Login Prompt--Error Messages Are Displayed

Not Able to Connect to Voyager via the Ethernet Port, but Console Access Works


TROUBLESHOOTING GENERAL INTERFACE

Do Not See Interfaces that Should be Present

Common Ethernet Problems--Connectivity with Attached Device

Common ATM Interface Problems


TROUBLESHOOTING CONNECTIVITY

Unable to Ping Through IP Switch Processor--No Connectivity Between Ports

Troubleshooting Routing Problems

Problems with Multicast

Problems Interfacing to 1483 Devices (Classical IP)

Problems Upgrading the IP Switch Processor


VIEWING PACKETS WITH tcpdump

tcpdump Command Basics

Filtering traffic with tcpdump

Saving tcpdump results to a local file

Copyright © 1997 Ipsilon Networks, Inc.
Updated May 30, 1997
This document can be found at http://<switchname>/voy.guide/troubleshoot.fm.html
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