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Windows Lifecycle Support and Availability Policy
Learn about support options and availability for the Windows desktop operating system.


Support for a different product Offsite link


Archive Special Offers

End of support for Windows 98 and Windows Me Offsite link
Microsoft Product Support Services/January 6, 2006
Effective July 11, 2006, Windows 98, Windows 98 Second Edition, and Windows Me (and their related components) will transition to a non-supported status. After this date, Microsoft will no longer provide any incident support options or security updates. Microsoft is not offering a custom support agreement for these products.

How to uninstall Windows Me Offsite link
Microsoft Product Support Services/July 3, 2001
If Windows won't start following your installation of Windows Me, you may need to uninstall Windows Me to deal with the problem. Here's how.

Support WebCast: Microsoft Windows Millennium Edition Support Tools Offsite link
Microsoft Product Support Services/July 3, 2001
What to do before you begin the setup process for Microsoft Windows 95, Microsoft Windows 98, and Microsoft Windows Millennium Edition (Me). Also discussed: what to do if setup fails during installation, what steps to take if there is a problem after installation.

Browsing troubles after upgrading to Windows Me? Offsite link
Microsoft Product Support Services/February 16, 2001
If you have upgraded to Windows Me and seen the error message "The page cannot be displayed" when trying to browse the Internet, check out this Knowledge Base article for help.

Error message starting Windows Me Offsite link
Microsoft Product Support Services/February 9, 2001
Getting an error message when you start Windows Me? This Knowledge Base article helps you deal with the issues that result in the "Exception 03h in Module..." error message.

How to troubleshoot Windows Me setup Offsite link
Microsoft Product Support Services/February 2, 2001
Problems with upgrading to Windows Me? This Knowledge Base articles provides basic, linear troubleshooting steps to help you resolve issues related to Windows Me setup.

Support WebCast: Microsoft Windows Millennium Edition Support Tools Offsite link
Microsoft Product Support Services/February 1, 2001
Various support tools and techniques in Microsoft Windows Me are discussed, including System Restore, System File Protection, and Windows Update AutoUpdate.

Finding driver information
Microsoft Corporation/January 25, 2001
If a new piece of hardware isn't functioning properly, or your computer doesn't recognize it, making sure you have the right driver is a good place to start solving your problem.

Attention AOL Users! Offsite link
Microsoft Product Support Services/November 15, 2000
Some AOL users, as well as others, have reported difficulties with their Internet connections after installing Windows Me. This Knowledge Base article can help you identify possible causes and fixes.



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