# HP DECprint Supervisor (DCPS) for OpenVMS

# Release Notes

# February 2007

This manual contains information about the current release of DCPS.

Revision/Update Information: These release notes supersede all other documentation.

Software Version: HP DECprint Supervisor (DCPS) for OpenVMS, Version 2.6

Operating System: OpenVMS Alpha Version 6.2, 7.3-2, 8.2 or 8.3
OpenVMS I64 Version 8.2, 8.2-1 or 8.3
OpenVMS VAX Version 5.5-2, 6.2, or 7.3

Hewlett-Packard Company Palo Alto, California

© Copyright 2007 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Adobe, Adobe PostScript 3 and PostScript are trademarks of Adobe Systems Incorporated.

Intel and Itanium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

UNIX is a registered trademark of The Open Group.

Printed in the U.S.

The DECprint Supervisor documentation set is available on CD-ROM.

Contents

# Preface

# Intended Audience

These release notes describe new features, bug fixes, usage hints, restrictions and other useful information for this release of DECprint Supervisor. System managers and users should review this document for new information about installing and using this release of DCPS.

# Document Structure

These release notes contain the following chapters and appendices:

- Chapter 1 describes changes included in DCPS V2.6.
- Chapter 2 provides information about using DCPS with specific printers.
- Chapter 3 identifies current restrictions that exist with DCPS V2.6.
- Chapter 4 contains information about OpenVMS operating system problems that are known to impact DCPS.
- Appendix A lists commonly-used port numbers used when setting up IP printers.
- Appendix B lists product name information required when setting up LPD queues.

# Related Documents

The primary source of information about DCPS is the following set of software manuals:

Table 1 DECprint Supervisor Documentation
Software Installation Guide | Describes how to install DCPS.
System Manager's Guide | Describes how system managers, data center operators and application programmers can create and manage DCPS print queues and solve printing problems.
User's Guide | Describes how to use DCPS to print to PostScript® printers.
Software Product Description (SPD 44.15.xx) | Contains the full list of printers supported by DCPS and additional information about the features and requirements of DCPS V2.6.

For additional information about HP OpenVMS products and services, visit the following World Wide Web address:

        http://www.hp.com/go/openvms/

# Reader's Comments

HP welcomes your comments on this manual. Please send comments to either of the following addresses:

Internet | openvmsdoc@hp.com
Mail | Hewlett-Packard Company OSSG Documentation Group, ZKO3-4/U08 110 Spit Brook Road Nashua NH 03062-2698

# How to Order Additional Documentation

For information about how to order additional documentation, visit the following World Wide Web address:

        http://www.hp.com/go/openvms/doc/order/

Part numbers for DCPS-related documentation are listed in the Ordering Additional Documentation appendix of the Software Installation Guide, System Manager's Guide and User's Guide.

# Conventions

The following conventions are used in this manual:

Ctrl/ x | A sequence such as Ctrl/ x indicates that you must hold down the key labeled Ctrl while you press another key or a pointing device button.
`[Return]` | In examples, a key name enclosed in a box indicates that you press a key on the keyboard. (In text, a key name is not enclosed in a box.) In the HTML version of this document, this convention appears as brackets, rather than a box.
... | A horizontal ellipsis in examples indicates one of the following possibilities: Additional optional arguments in a statement have been omitted. The preceding item or items can be repeated one or more times. Additional parameters, values, or other information can be entered.
( ) | In command format descriptions, parentheses indicate that you must enclose choices in parentheses if you specify more than one.
[ ] | In command format descriptions, brackets indicate optional choices. You can choose one or more items or no items. Do not type the brackets on the command line. However, you must include the brackets in the syntax for OpenVMS directory specifications and for a substring specification in an assignment statement.
| | In command format descriptions, vertical bars separate choices within brackets or braces. Within brackets, the choices are optional; within braces, at least one choice is required. Do not type the vertical bars on the command line.
{ } | In command format descriptions, braces indicate required choices; you must choose at least one of the items listed. Do not type the braces on the command line.
bold text | This typeface represents the introduction of a new term. It also represents the name of an argument, an attribute or a reason.
italic text | Italic text indicates important information, complete titles of manuals or variables. Variables include information that varies in system output (Internal error number), in command lines (/PRODUCER= name) and in command parameters in text (where dd represents the predefined code for the device type).
UPPERCASE TEXT | Uppercase text indicates a command, the name of a routine, the name of a file, or the abbreviation for a system privilege.
Monospace text | Monospace type indicates code examples and interactive screen displays.
- | A hyphen at the end of a command format description, command line or code line indicates that the command or statement continues on the following line.
numbers | All numbers in text are assumed to be decimal unless otherwise noted. Nondecimal radixes---binary, octal or hexadecimal---are explicitly indicated.

# Chapter 1
DCPS Version 2.6 Information

This section describes changes included in DCPS V2.6. You can find more information for several of these changes elsewhere in these release notes.

Note The documentation for DCPS has not been updated for V2.6. Please use the DCPS V2.5 versions of the following manuals: Software Installation GuideSoftware Installation Guide System Manager's GuideSystem Manager's Guide User's GuideUser's Guide

# 1.1 DCPS Version 2.6 Changes

## 1.1.1 New Printers Supported

DCPS V2.6 adds support for the following printers:

> HP Color LaserJet 2605
> HP Color LaserJet CM1015 MFP
> HP Color LaserJet CM1017 MFP
> HP Color LaserJet CP3505
> HP Color LaserJet CP4005
> HP LaserJet 3052
> HP LaserJet 3055
> HP LaserJet 3390
> HP LaserJet 3392
> HP LaserJet M3027 MFP
> HP LaserJet M3035 MFP
> HP LaserJet M4345 MFP
> HP LaserJet M5025 MFP
> HP LaserJet M5035 MFP
> HP LaserJet P2015
> HP LaserJet P3004
> HP LaserJet P3005
> Ricoh Aficio 3035
> Ricoh Aficio 3045
> Ricoh Aficio 3235C
> Ricoh Aficio AP400N
> Ricoh Aficio AP410N
> Ricoh Aficio AP4510
> Ricoh Aficio CL4000DN
> Ricoh Aficio CL7000
> Ricoh Aficio CL7100
> Ricoh Aficio CL7200
> Ricoh Aficio CL7300
> Ricoh Aficio SP C410DN
> Ricoh Aficio SP C411DN
> Xerox Phaser 5500
> Xerox WorkCentre Pro 35
> Xerox WorkCentre Pro 45
> Xerox WorkCentre Pro 55
> Xerox WorkCentre Pro 65
> Xerox WorkCentre Pro 75
> Xerox WorkCentre Pro 90
> Xerox WorkCentre Pro 232
> Xerox WorkCentre Pro 238
> Xerox WorkCentre Pro 245
> Xerox WorkCentre Pro 255
> Xerox WorkCentre Pro 265
> Xerox WorkCentre Pro 275
> Xerox WorkCentre Pro C2128
> Xerox WorkCentre Pro C2636
> Xerox WorkCentre Pro C3545

## 1.1.2 Improved LPD Spooling Performance

Jobs printed with LPD spooling now print faster, with no delay at the end of the job.

# 1.2 DCPS Version 2.6 Fixes

The following problems are fixed in DCPS V2.6.

## 1.2.1 Job Prints to Wrong Mailbox Tray

In DCPS V2.5 and earlier, choosing to print a job to an output tray in the optional mailbox would result in the job being printed to the top tray. This problem was seen with the following printers:

> HP LaserJet 9000
> HP LaserJet 9000 MFP
> HP LaserJet 9000L MFP
> HP LaserJet 9050

## 1.2.2 Spooled LPD Jobs Fail When Containing PCL Files

In DCPS V2.5, jobs containing PCL files would not print when the queue was using LPD spooling. A CONTERMINATED OPCOM message would also be received when the job failed.

# Chapter 2
Printer-Specific Information

This chapter provides information about using DCPS with specific printers. The System Manager's GuideSystem Manager's Guide and User's GuideUser's Guide contain additional printer-specific information.

# 2.1 Tray Restrictions with LPD Printing

When using LPD to print, you cannot choose a tray by name (with the INPUT_TRAY parameter) if the paper size in the tray is different than what is expected by DCPS.

Because LPD is uni-directional, information cannot be sent from the printer back to DCPS. This includes information about the size of paper in the printer's trays.

You tell DCPS what paper size should be used for LPD queues by defining the logical name DCPS$[queuename_]SHEET_SIZE, as described in the System Manager's GuideSystem Manager's Guide. (If the logical name is not defined, DCPS uses a size of Letter.) However, if a tray contains paper of a different size than the defined size, the tray cannot be selected by name. In this case, select paper by size and media type rather than by tray name.

This restriction may be lifted in a future version of DCPS.

# 2.2 HP Printers

On HP printers, tray 1 is usually a multipurpose tray in which paper of various sizes and types can be used. On many such printers, the page size and media type for tray 1 can be set to "ANY". This is the printer's factory default.

HP recommends that, for DCPS jobs, the page size and media type be set to the size actually loaded, or commonly used, in the tray. When tray 1 is set to page size "ANY", DCPS jobs may print from the wrong tray, depending on the print options selected.

You can change the printer by using printer's front panel, the printer's web page or with the Web JetAdmin printer management utility.

# 2.3 Ricoh Printers

You must use LPD to print with the IP protocol to the following Ricoh printers:

> Ricoh Aficio 3035
> Ricoh Aficio 3235C
> Ricoh Aficio AP400N
> Ricoh Aficio AP410N
> Ricoh Aficio AP4510
> Ricoh Aficio CL4000DN
> Ricoh Aficio CL7000
> Ricoh Aficio CL7100
> Ricoh Aficio CL7200
> Ricoh Aficio CL7300

Use of Raw TCP is not supported for these printers. For more information about setting up LPD queues, see Appendix B and the System Manager's GuideSystem Manager's Guide.

In addition, use of optional finishers and mailboxes is not supported for these printers.

# 2.4 Xerox Printers

You must use spooled LPD to print with the IP protocol to the following Xerox printers:

> Xerox Phaser (all models)
> Xerox WorkCentre Pro (all models)

Use of Raw TCP or non-spooled LPD is not supported for these printers. For more information about setting up spooled LPD queues, see Appendix B and the System Manager's GuideSystem Manager's Guide.

# 2.5 Printer Firmware

Your printer's firmware version is displayed as "Firmware Datecode" on the printed configuration page, the printer's web page and the Web JetAdmin printer management utility.

Printer firmware and instructions for downloading it to your printer can be obtained by selecting Software and Driver Downloads from the HP web page at the following URL:

        http://www.hp.com

HP recommends keeping printer firmware up-to-date as newer versions often resolve printing problems seen in earlier versions.

## 2.5.1 Printers Fail with Service Error

When printing certain PostScript files, some HP printers fail with a 49.4C02 service error. This problem has been fixed in printer firmware. Table 2-1 shows which printers have this problem and in which firmware version the problem is fixed. Your printer must be running this version of firmware at a minimum to avoid this problem.

Table 2-1 Firmware with Service Error Fix
Printer | Firmware Version
--- | ---
HP Color LaserJet 4650 | 20050524 07.003.3
HP Color LaserJet 5550 | 20050524 07.007.3
HP LaserJet 4250 | 20050831 08.009.3
HP LaserJet 4350 | 20050831 08.009.3
HP LaserJet 9050 | 20050617 08.102.2
HP LaserJet 9055 MFP | 20050601 07.004.0
HP LaserJet 9065 MFP | 20050601 07.004.0

## 2.5.2 Problems Starting Queues

Some HP printers do not respond to the DCPS synchronization request at the beginning of a job. Therefore, you must either upgrade the printer's firmware to at least the version shown in Table 2-2 or define the logical name DCPS$queue-name_NO_SYNC before queues to these printers are started. Otherwise, DCPS jobs will not start. See Section 3.3 in these Release Notes or the System Manager's GuideSystem Manager's Guide for more information.

It is also recommended that the printer's personality setting be set to PS (PostScript). Setting the printer's personality to PS (PostScript) alone will not solve the problem for these printers. This problem is resolved in the following versions of printer firmware:

Table 2-2 Minimum Recommended Firmware
Printer | Firmware
--- | ---
HP Color LaserJet 5500 | 20030605 04.016.2
HP LaserJet 2300 | 20030530 04.047.2
HP LaserJet 4200 | 20030530 04.016.1
HP LaserJet 4300 | 20030530 04.016.1

This restriction is still in effect for the HP Color LaserJet 2500 printer.

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