# HP DECprint Supervisor (DCPS) for OpenVMS
User's Guide

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        $ SET ENTRY nnn /RELEASE /NOCHECKPOINT queue-name

In the command line, supply the following information:

nnn | The print job entry number in the queue
queue-name | The name of the print queue

The print job will be reprinted from the beginning. Use the PAGE_LIMIT parameter if you want to print only the pages that were not printed before the paper jam occurred.

PARSYNERR, Syntax error in the PARAMETERS qualifier at or near string
Explanation: There is a syntax error in the /PARAMETERS qualifier of the PRINT command. The error was located at or near the string parameter.
User Action: Check the syntax of the parameters you entered. Resubmit the print request with the correct syntax.

PPSGTNUP, Pages per sheet > Number_Up. Pages per sheet set to Number_Up
Explanation: You included both a layup definition file and the NUMBER_UP parameter in your print job. However, the layup definition file requests that the number of pages printed per sheet be greater than the number specified with the NUMBER_UP parameter.
User Action: No action is required if you want the number of pages per sheet to equal the number you specified with the NUMBER_UP parameter. If you want the number of pages per sheet to equal the number given in the layup definition file, reissue the PRINT command specifying a larger number with the NUMBER_UP parameter.

PRESET, resetting printer
Explanation: The printer controller detected an internal error. It executes the power-up sequence, which effectively resets the printer and the PostScript interpreter.
User Action: No user action is required.

PRHDWERR, Print Engine hardware error
Explanation: There is a hardware error in the printer.
User Action: Call HP Customer Services.

PRINTERSTALLED, Printer printer-name is stalled
Explanation: You usually see this message when the printer is out of paper. Sometimes PostScript commands that take a long time to execute cause this message.
User Action: Check for previous printer messages that may indicate the reason for the stalled condition. Refer to the System Manager's GuideSystem Manager's Guide for more information about stalled queues.

PRUNKERR, Print Engine unknown error status
Explanation: There is a hardware error in the printer.
User Action: Refer to the printer operator's guide or call HP Customer Services.

PRWRDWERR, printer timed out
Explanation: The print engine reports no error condition, but it is not yet ready to print after correcting a print engine error. This state is temporary.
User Action: No user action is required.

PSTERM, Unexpected termination of PostScript interpreter
Explanation: The PostScript interpreter has a fatal error.
User Action: Report this problem to the HP Customer Support Center.

PUNCHNOSUP, Punching feature not supported for printer-name printer
Explanation: The printer to which you are printing does not have a DCPS-supported punch option installed.
User Action: Print to a printer with a DCPS-supported punch option or do not specify the PUNCH parameter on the command line.

PWRCYCL, The printer power was cycled
Explanation: This is an informational message. Power to the printer was turned off and then on.
User Action: None.

PWRFAIL, The printer power was cycled while a job was active
Explanation: Power to the printer was turned off and then on while a job was printing.
User Action: Check your print job to see if you need to resubmit it for printing.

RANGECHK, rangecheck: Argument out of bounds --- offending command is string
Explanation: The PostScript interpreter sensed a range-check error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

REQMANFEED, Request manual feed of media-size
Explanation: The printer changed input trays. This message is displayed when you specify INPUT_TRAY=MANUAL_FEED or INPUT_TRAY=ENVELOPE_FEEDER. The job separation pages have been printed from the printer's default input tray and the file data is to be printed on paper from the manual feed or envelope feed tray.
User Action: This message is informational, prompting you to begin feeding the media into the requested input tray.

REQMODNOTFOUND, Required device control module module-name not found
Explanation: A required device control module, LPS$$module-name, located in the standard device control library, DCPS$DEVCTL.TLB, was not found.
User Action: Check to see that the standard device control library, DCPS$DEVCTL.TLB, is listed in your library search list in the DCPS$STARTUP.COM file. Check the following:

- Make sure the SYS$LIBRARY directory contains the DCPS$DEVCTL.TLB file.
- Make sure no previous versions of the DCPS$DEVCTL.TLB file are stored in the SYS$SPECIFIC directory tree.
- Use the LIBRARY /LIST SYS$LIBRARY:DCPS$DEVCTL.TLB command to ensure that the indicated module-name is among those listed.

If the above conditions are not met, reinstall the DECprint Supervisor software. If this problem persists, call HP Customer Services.

SETUPFILE, running setup file created date
Explanation: The creation date of the setup file being used by the DCPS startup procedure is displayed.
User Action: None. This message is informational.

SETUPMODE, startup running in setup mode
Explanation: The DCPS startup procedure is running in setup mode.
User Action: None. This message is informational.

SETUPNOTFOUND, Setup module module-name not found
Explanation: The setup module you requested cannot be found in the device control library.
User Action: Make sure the setup module is stored in the device control library search list. Check the spelling of the module name and resubmit the print request.

SETUPREADERR, Setup module module-name read error
Explanation: The setup module you requested cannot be read.
User Action: Check to make sure the setup module is properly stored in the device control library, and that the library is defined in the search list.

SIZNOTAVL, No paper-size size medium is loaded in printer-name
Explanation: The paper size you requested is not loaded in the printer associated with the print request.
User Action: Choose one of the following actions:

- Load the desired paper in the specified input tray.
- Reenter the PRINT command, specifying the paper size that is already loaded in the requested input tray.
- Reenter the PRINT command, specifying the input tray that contains the paper size you require.
- Reenter the PRINT command, specifying either the input tray or the paper size, but not both.

SIZNOTRAY, paper-size size medium is not in the tray-name tray in printer-name
Explanation: The paper size you requested is not loaded in the input tray that you requested
User Action: Do one of the following:

- Load the desired paper in the specified input tray.
- Reenter the PRINT command, specifying the paper size that is already loaded in the requested input tray.
- Reenter the PRINT command, specifying the input tray that contains the paper size you require.
- Reenter the PRINT command, specifying either the input tray or the paper size, but not both.

SIZNOTSUP, paper-size size medium is not supported by printer-name
Explanation: You requested a paper size that the printer does not support.
User Action: Resubmit your job and request a supported paper size.

SPOOLBADDEVICE, error in DCPS$SPOOL_DIRECTORY device name
Explanation: The logical name DCPS$SPOOL_DIRECTORY points to a directory on a device that is invalid.
User Action: Correct the definition of the DCPS$SPOOL_DIRECTORY logical name.

SPOOLBADDIR, DCPS$SPOOL_DIRECTORY directory not found
Explanation: The logical name DCPS$SPOOL_DIRECTORY points to a non-existant directory.
User Action: Redefine the DCPS$SPOOL_DIRECTORY logical name so that it refers to a directory that exists.

SPOOLERROR, error creating spool file in DCPS$SPOOL_DIRECTORY
Explanation: A temporary spool file could not be created in the directory referred to by the DCPS$SPOOL_DIRECTORY logical name.
User Action: Determine the cause of the problem with the directory.

SPOOLFILENOOPEN, error opening spool file
Explanation: The temporary spool file created earlier in the DCPS print job could not be opened for sending to the printer.
User Action: Determine why the file is not accessible or has been deleted after it was created but before it was sent to the printer.

SPOOLNOLOGICAL, logical name DCPS$SPOOL_DIRECTORY is undefined
Explanation: The logical name that specifies the location of the spool directory, DCPS$SPOOL_DIRECTORY, is not defined.
User Action: Define the logical name DCPS$SPOOL_DIRECTORY to point to a directory that can be used by DCPS to store temporary spool files.

SPOOLNOPRIV, no privilege to write to DCPS$SPOOL_DIRECTORY
Explanation: DCPS could not create a temporary spool file in the DCPS$SPOOL_DIRECTORY directory because of a privilege violation.
User Action: Make sure the directory referred to by the logical name DCPS$SPOOL_DIRECTORY is protected so that the DCPS print symbiont can create files in the directory.

SPOOLNOWRITE, DCPS$SPOOL_DIRECTORY device is write-locked
Explanation: The device on which the DCPS$SPOOL_DIRECTORY directory is located is write-locked.
User Action: Enable the device for writing or redefine the DCPS$SPOOL_DIRECTORY logical name.

STARTING, DECprint Supervisor version starting...
Explanation: The DCPS startup procedure displays the current version and the fact that it is starting execution.
User Action: None. This message is informational.

STKOFLO, stackoverflow: Operand stack overflow --- offending command is string
Explanation: The PostScript interpreter sensed a stack overflow condition while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

STKUFLO, stackunderflow: Operand stack underflow --- offending command is string
Explanation: The PostScript interpreter detected an error in the file.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

STPNOSUP, Stapling feature not supported for product_name printer.
Explanation: The printer does not support stapling.
User Action: Print to a printer that has a stapler installed.

STPOUTTRAY, Selected output tray does not support stapling.
Explanation: The output tray you specified cannot be used for stapling.
User Action: Specify an output tray that supports stapling with the OUTPUT_TRAY parameter.

STPPOSNOSUP, Stapling position not supported for orientation and feed direction.
Explanation: The printer cannot put a staple where you have requested.
User Action: Load the paper in a different feed direction, if supported for that paper size, or choose a different page orientation.

STPSIZENOSUP, Stapling not supported for sheet_size size paper and feed direction.
Explanation: The printer cannot staple your job because the paper size and/or paper feed direction is not supported for stapling.
User Action: Load the paper in a different feed direction, if supported for that paper size.

SYNERR, syntaxerror: Input ended in string or procedure body --- offending command is string
Explanation: The PostScript interpreter sensed a syntax error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, it indicates an error in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

SYNTAX_INCOMPLETE, Syntax incomplete at line n in DCPS$FILE_EXTENSION_DATA_TYPE file
Explanation: The syntax of the file SYS$LIBRARY:DCPS$FILE_EXTENSION_DATA_TYPE.DAT[_DEFAULT] was not expected. There will be no attempt to match file extensions to data types.
User Action: The system manager should correct the problem in the file. The queue must be stopped (STOP /QUEUE /RESET) and started (START /QUEUE) for a new file to be read.

TCPPORTINVALID, invalid TCP port number
Explanation: The port number you specified is invalid. Some types of network connections (for example, IP_RawTCP) require that you specify the number of a TCP port on the printer that supports the associated protocol.
User Action: Verify that you specified a valid port number. If no port number is specified, a value of 9100 is used.

TCPPORTPRESENT, no TCP port number allowed
Explanation: You specified a TCP port number for your printer, but none is allowed. Some types of network connections (for example, IP_CPAP) do not require or allow you to specify the number of a TCP port on the printer.
User Action: Verify that you have specified the desired type of network connection. If so, remove the port number from the queue's device specification.

TIMOUT, timeout: Time limit exceeded
Explanation: A PostScript program executed beyond the time limit set by the system manager. This can be caused by an unusually complex page definition or by an error in the PostScript application program that results in an infinite loop.
User Action: If the error is a result of a complex page definition, ask the system manager to change the value of the printer timeout limit.

If this error is the result of an infinite loop that occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error is the result of an infinite loop that occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

TNREND, Print Engine toner supply is exhausted
Explanation: The printer is out of toner.
User Action: Replace the toner cartridge and cleaning pad. Refer to the instructions in the toner replacement kit or in the LN03R ScriptPrinter Operator's Guide.

TONEROFL, Toner collection container full
Explanation: The toner collection container is full.
User Action: Following the directions in the toner kit, remove the full toner container bottle and replace it with a new bottle.

TRANSJAM, Print engine transport section is jammed
Explanation: Your printer has a paper jam in the transport section.
User Action: Clear the paper jam at the printer. Next, issue the following DCL command to release and restart the print job:

        $ SET ENTRY nnn /RELEASE /NOCHECKPOINT queue-name

In the command line, supply the following information:

nnn | The print job entry number in the queue
queue-name | The name of the print queue

The print job will be reprinted from the beginning. Use the PAGE_LIMIT parameter if you want to print only the pages that were not printed before the paper jam occurred.

TRANSPORTBAD, invalid transport - transport
Explanation: You have specified an invalid transport when starting a DCPS queue.
User Action: Review the possible network transports in HP OpenVMS System Management Utilities Reference Manual and specify a valid one.

TRANSPORTNOTSUP, transport not supported - transport
Explanation: You have specified a transport that is not supported on your system architecture when starting a DCPS queue.
User Action: Review the possible network transports in the HP OpenVMS System Management Utilities Reference Manual and specify a valid one for your system. For example, AppleTalk queues cannot be started on an I64 system.

TRANSPORTREQ, transport required
Explanation: You have not specified a transport when starting a DCPS queue.
User Action: Review the possible network transports in the HP OpenVMS System Management Utilities Reference Manual and specify a valid one.

TRAYEMP, Print Engine paper input tray is empty
Explanation: The paper input tray is empty.
User Action: Add paper to the input paper tray.

TRAYJAM, Input paper tray is jammed
Explanation: Your printer's input paper tray is jammed.
User Action: Clear the paper jam at the printer. Next, issue the following DCL command to release and restart the print job:

        $ SET ENTRY nnn /RELEASE /NOCHECKPOINT queue-name

In the command line, supply the following information:

nnn | The print job entry number in the queue
queue-name | The name of the print queue

The print job will be reprinted from the beginning. Use the PAGE_LIMIT parameter to print only the pages that were not printed before the paper jam occurred.

TRAYSUBST, Output will be delivered to the output-tray tray on printer-name
Explanation: Informational message.
User Action: None.

TRNFAIL, Translation from data-type to PostScript failed.
Explanation: The translator from data-type to PostScript has generated an error. The translator software cannot be used.
User Action: Report this problem to the HP Customer Support Center.

TRNNOTFND, Translator from data-type to PostScript not found
Explanation: The DECprint Supervisor software could not find the translator from data-type to PostScript in the SYS$SHARE directory.
User Action: The data type you specified in the DATA_TYPE parameter or that is defined as the queue default must be either supplied by HP or a user-written translator (TRN$data-type_PS.EXE in the SYS$SHARE directory). Correct the condition and resubmit the print request.

TRYNOTRDY, tray-name tray on printer-name is current-tray-name
Explanation: The input tray is not loaded with paper.
User Action: Prepare the printer input tray and resubmit the print job.

TUMBNOSUP, printer-name does not support tumble printing
Explanation: The printer does not support tumble printing.
User Action: Resubmit your job without requesting tumble printing. Or resubmit the print job with /QUEUE specifying a printer that supports tumble printing.

TYPCHK, typecheck: Argument of wrong type --- offending command is string
Explanation: The PostScript interpreter sensed this syntax error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

UNDEF, undefined: Name not known --- offending command is string
Explanation: The PostScript interpreter sensed this syntax error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

UNDEFRES, undefinedresult: Number overflow or underflow --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

UNDFILNAM, undefinedfilename: File not found --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

UNKDATATYPE, Unknown data type: string or translator not available
Explanation: The DECprint Supervisor software does not recognize the DATA_TYPE parameter specified in the PRINT command, or the indicated translator could not be found or started.
User Action: Check the PRINT command, correct the DATA_TYPE parameter, and resubmit your request. If the DATA_TYPE parameter is valid, have your system manager check that the TRN$* translator files listed in the Release NotesRelease Notes are in the correct location on your system and have WORLD:RE protection. Also have your system manager check process-related quotas and resources for the SYSTEM account, if your system is using multistreamed DCPS print symbionts.

UNKFILTAG, File tag is unknown. Tag value: number
Explanation: The file contains a DDIF stored_semantics tag that is not recognized by the DECprint Supervisor software.
User Action: You cannot print this type of file using DECprint Supervisor software.

UNKNOWN_DEFTRANS, data-type is not expected as a Default Translator, but it will be used
Explanation: The data type given by the logical DCPS$queuename_DEFAULT_TRANSLATOR as the default data type is not one that the DECprint Supervisor provides a translator for. The DECprint Supervisor software will attempt to find and use a translator for this data type.
User Action: This message is informational only; the print job is printed. The system manager should ensure that the data type is actually one that is desired. If so, ensure that a translator exists in the SYS$SHARE directory for such a data type. If not, correct the specification of the logical. The queue must be stopped (STOP /QUEUE /RESET) and started (START /QUEUE) for a new definition to take effect.

UNKNOWN_PROLOG, Unknown prolog---version version-number, name prolog-name
Explanation: Dialog between the print symbiont and printer produced unexpected results.
User Action: If you continue to receive this message, call HP Customer Services.

UNMATCH, unmatchedmark: Expected mark not on stack --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

If the error occurs during the printing of a PostScript file, either the PostScript file or the application that generated the PostScript file is in error. If the application is supplied by HP, contact the HP Customer Support Center and submit a problem report.

UNRECOGNIZED, Product name product-name not recognized; assuming Unrecognized
Explanation: The printer model mentioned is not an HP printer and not one supported by DCPS. A set of commands known to work on other models will be used. Not all DCPS features will be supported.
User Action: None. This message states the mode in which the printer will be run.

UNREGIST, unregistered: PostScript has encountered a system error --- offending command is string
Explanation: The PostScript interpreter sensed an error while trying to execute the PostScript command represented by string.
User Action: If this error occurs during the printing of a file with a data type other than PostScript, an error exists in the translation process. If the translator is supplied by HP, report this problem to the HP Customer Support Center.

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