Document revision date: 30 March 2001

## OpenVMS System Messages: Companion Guide for Help Message Users

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> PAGECRIT, page file nearly full; system trying to continue

Facility: SYSTEM, System Services
Explanation: The system is running out of page file space. This message is more critical than the PAGEFRAG message.
User Action: Create a new page file with more space. See the OpenVMS System Manager's Manual.

> PAGED_GST_TOBIG, paged global symbol fixup data exceeds table size

Facility: LOADER, Executive Image Loader
Explanation: An executive image has more global symbols in the fixup data than can fit in the loader's internal tables.
User Action: Contact a Compaq support representative.

> PAGEFRAG, page file filling up; please create more space

Facility: SYSTEM, System Services
Explanation: The system is running out of page file space.
User Action: Create a new page file with more space. See the OpenVMS System Manager's Manual.

> PAGEINSF, Installed page file count too low, system continuing

Facility: SYSTEM, System Services
Explanation: The system's installed page file count is too low.
User Action: Review the size and quantity of installed page files on your system.

> PAGEREDERR, page read error

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PAGEWRTERR, page write error

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PAGNTRNVAL, page not in transition or valid

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

Parallel Path is Closing Virtual Circuit - REMOTE PORT 'xxx'
Facility: Cluster Port Driver
Explanation: The port driver switched communications from a low-performance communication link to a high-performance communication link. This event is a normal virtual circuit shutdown.
User Action: None.

> PARSE, error opening 'file-spec'

Facility: BACKUP, Backup Utility
Explanation: The Backup utility encountered an error during an attempt to access the specified file.
User Action: Take action based on the accompanying message.

Path #n. Has become working but CROSSED to Path #n. - REMOTE PORT 'xxx'
Facility: Cluster Port Driver
Explanation: The specified path is working, but the cables appear to be crossed.
User Action: Check for crossed-cable pairs and correct the problem.

Path #n. Has gone from BAD to GOOD - REMOTE PORT 'xxx'
Facility: Cluster Port Driver
Explanation: A hardware error condition has been cleared on the specified path.
User Action: None.

Path #n. Has gone from GOOD to BAD - REMOTE PORT 'xxx'
Facility: Cluster Port Driver
Explanation: A hardware error has occurred on the specified path.
User Action: Check cables on the specified path for breaks or improper connections and correct the problem.

Path #n. Loopback has gone from BAD to GOOD
Facility: Cluster Port Driver
Explanation: A loopback error has been cleared on the specified path.
User Action: None.

Path #n. Loopback has gone from GOOD to BAD
Facility: Cluster Port Driver
Explanation: A loopback error has occurred on the specified path.
User Action: Check for crossed-cable pairs or faulty CI hardware and correct the problem.

> PFNLISTCNT, inconsistent PFN list count

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PFNREFNZRO, PFN reference count nonzero

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PGFGBLBAD, pagefault, global page table entry bad format

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PGFIPLHI, pagefault with IPL too high

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PGFLOCBAD, pagefault, location field has bad value

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PHYDEVGEO, device type of 'device-name' does not match input

Facility: BACKUP, Backup Utility
Explanation: In an operation with the /PHYSICAL qualifier, the output device must be the same type as the input device.
User Action: Reevaluate the operation; another mode of operation, such as using the /IMAGE qualifier, may be appropriate. Or, retry the operation, specifying the same type of device.

> PHYFILSPE, /PHYSICAL specification must have only device name

Facility: BACKUP, Backup Utility
Explanation: When the /PHYSICAL command qualifier was used, more than a device name was specified as an input-specifier or output-specifier. The file specification for a volume to be processed with the /PHYSICAL qualifier must contain only a device name.
User Action: Refer to the OpenVMS System Management Utilities Reference Manual for information on the /PHYSICAL command qualifier and reenter the command.

> PHYSET, physical save set supplied to nonphysical operation

Facility: BACKUP, Backup Utility
Explanation: A save set created with the /PHYSICAL qualifier cannot be used as input to an operation without specifying the /PHYSICAL qualifier.
User Action: Use the DCL command BACKUP/LIST to determine how the save set is created. Reevaluate the operation, and reenter the command.

Port Error Bit(s) Set - CNF/PMC/PSR 'xxxxxxxx/xxxxxxxx/xxxxxxxx'
Facility: Cluster Port Driver
Explanation: The port driver attempts to reinitialize the port; after 50 attempts, it marks the device off line.
User Action: Check the error logs for a sanity timeout. This sanity timeout is indicated by bit 6 of the PSR (PSR = 'xxxxxx4x'). The error logs describe the sanity timeout bit as a "Maintenance Timer Expiration." If sanity timeouts occur, check the console log to see if the operator has halted and continued the system for any reason. If the console log does not show operator intervention, increase the PASTIMOUT SYSGEN parameter until the timeouts no longer occur. For nontimeout errors, contact a Compaq support representative to check the port hardware.

Port Error Bit(s) Set - NODESTS/CASR(H)/(L) 'xxxxxxxx/xxxxxxxx/xxxxxxxx'
Facility: Cluster Port Driver
Explanation: The adapter is reporting an internal error. The port driver attempts to reinitialize the adapter; after 50 failed attempts it marks the device off line.
User Action: Contact a Compaq support representative to check the port hardware.

Port has Closed Virtual Circuit - REMOTE PORT 'xxx'
Facility: Cluster Port Driver
Explanation: The port driver has closed the virtual circuit that the local port opened to the remote port.
User Action: Check the PP$DB_STATUS field of the error log entry to see why the virtual circuit is closed. This error is normal if the remote system crashed or is shut down.

Port incompatible with nonzero system base PA.
Facility: Cluster Port Driver
Explanation: You attempted to use an older non-PCI device, such as an XMI-based CIXCD or KFMSB, on an Alpha system whose main memory does not begin at physical address zero (PA0).
User Action: Use CIXCD or KFMSB adapters only in systems with system memory based at physical address zero (0). Use adapters such as CIPCA or KFPSA in systems with system memory based above physical address zero.

Port is going Offline
Facility: Cluster Port Driver
Explanation: The port is offline after failing to reinitialize following a port failure.
User Action: Check the error log for errors from this port and call a Compaq support representative.

Port is Reinitializing. Check the Error Log
Facility: Cluster Port Driver
Explanation: The port is reinitializing after a port failure. The port attempts to recover from all failures.
User Action: Check the error log for errors from this port and call a Compaq support representative.

Port is Reinitializing ('number' Retries Left). Check the Error Log
Facility: Cluster Port Driver
Explanation: The port is reinitializing after a port failure. The port attempts to recover from a failure, and if the retry count is exhausted, the port is set offline.
User Action: Check the error log for errors from this port and call a Compaq support representative.

Port Power Down
Facility: Cluster Port Driver
Explanation: The port driver detected a power down interrupt from the port.
User Action: Contact a Compaq support representative to check the port power supply.

Port Power Up
Facility: Cluster Port Driver
Explanation: A system-wide power failure was detected and is being recovered. In the case of a CI 750 adapter, the expansion box may have lost power and power is now being restored.
User Action: None.

Port Transition Failure - CNF/PMC/PSR 'xxxxxxxx/xxxxxxxx/xxxxxxxx'
Facility: Cluster Port Driver
Explanation: The port driver attempts to reinitialize the port; after 50 failed attempts, it marks the device off line.
User Action: Contact a Compaq support representative to check the port hardware.

Port Transition Failure - NODESTS/CASR(H)/(L) 'xxxxxxxx/xxxxxxxx/xxxxxxxx'
Facility: Cluster Port Driver
Explanation: The adapter is reporting an internal error during initialization or restart. The port driver attempts to reinitialize the adapter; after 50 failed attempts it marks the device off line.
User Action: Contact a Compaq support representative to check the port hardware.

Port ucode not at current rev level. PROM/RAM rev is 'xxxx/xxxx'
Facility: Cluster Port Driver
Explanation: The port driver continues port operation.
User Action: Check the console storage device for the latest microcode version. For ports with on-board microcode, contact a Compaq support representative to upgrade the port microcode. Compaq does not support prolonged operation of the port with obsolete microcode.

Port ucode not at required rev level. PROM/RAM rev is 'xxxx/xxxx'
Facility: Cluster Port Driver
Explanation: The adapter microcode must be updated to ensure correct operation. Most likely a major defect exists in the microcode revision currently in the adapter.
User Action: Load the latest microcode for that adapter from the console load media, or contact a Compaq support representative to check the hardware and load the latest microcode.

> POSERROR, error positioning 'file-spec'

Facility: BACKUP, Backup Utility
Explanation: The Backup utility encountered an error during an attempt to reposition the specified file.
User Action: Take action based on the accompanying message.

> POSITERR, error positioning 'save-set-spec'

Facility: BACKUP, Backup Utility
Explanation: The Backup utility encountered an error during an attempt to reposition the specified save-set volume.
User Action: Take action based on the accompanying message.

If the error resulted from a missing or overwritten tape mark, you might be able to recover by rewriting the tape from the last good tape mark. This recovery effort will overwrite the data from the last good tape mark up to or beyond the position of the missing tape mark. If recovery requires rewriting the entire tape, all data will be overwritten.

> PREFIX, searching for ICBM with prefix 'prefix'

Facility: IOGEN
Explanation: This message is displayed while IO AUTOCONFIGURE searches through IOGEN Configuration Building Modules (ICBMs), configures devices, and loads drivers.
User Action: None.

> PROCDONE, operation completed. Processing finished at 'date-time'

Facility: BACKUP, Backup Utility
Explanation: Standalone backup processing has completed.
User Action: None.

> PROCGONE, Process not in system

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable condition. Typically this message is triggered if SYSINIT (or a process that runs before SYSINIT completes) exits with an error. For example, this error might occur if you install a remedial kit when your system disk is badly fragmented.
User Action: Usually this error will not allow the system to finish booting. The failure exit status that triggered the bugcheck is reported in R0. If you set the SYSGEN parameter DUMPSTYLE to display full bugcheck output on the console, the value of R0 will be displayed.

If you cannot resolve the problem, contact a Compaq support representative and describe the conditions leading to the error. If the system boots, you can use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error.

> PROCINDEX, error processing index file on 'device,' RVN 'n'

Facility: BACKUP, Backup Utility
Explanation: The Backup utility encountered an error during an attempt to process the index file, [000000]INDEXF.SYS;1, on the specified relative volume of the specified device.
User Action: Take action based on the accompanying message.

> PROXYCONVERT, old-format proxy database needs to be converted

Facility: SYSTEM, System Services
Explanation: The security server startup command procedure detected an existing NETPROXY.DAT file with no corresponding NET$PROXY.DAT file. This error occurs when the old-format NETPROXY.DAT database file has not yet been converted to a new NET$PROXY.DAT database following a system upgrade.
User Action: Run the conversion utility (CONVERT_PROXY) to convert NETPROXY.DAT. (See the installation documentation for details.)

> PROXYMISSING, old-format proxy database file is missing

Facility: SYSTEM, System Services
Explanation: The security server startup command procedure detected a new format proxy database (NET$PROXY.DAT) with no corresponding old format proxy database (NETPROXY.DAT). Probably the CONVERT_PROXY utility was run to create the new database, and then the old format database was deleted. The old database is required on the system by DECnet Phase IV and many layered products.
User Action: Restore NETPROXY.DAT from backup files.

> PROXYNOTOPEN, cannot open proxy database

Facility: SECSRV, Security Server
Explanation: The proxy database NET$PROXY.DAT exists, but it cannot be opened for the reason stated in an accompanying message.
User Action: Take action based on the accompanying message.

> PROXYSHUTDOWN, proxy processing is shutting down

Facility: SECSRV, Security Server
Explanation: As requested, proxy processing is shutting down.
User Action: None.

> PROXYSTARTINGUP, proxy processing now starting up

Facility: SECSRV, Security Server
Explanation: As requested, proxy processing is starting up.
User Action: None.

> PROXYTERMINATED, an error caused proxy processing to terminate

Facility: SECSRV, Security Server
Explanation: An error occurred in the proxy processing component of the security server.
User Action: Contact a Compaq support representative.

> PRTEXT, file only partly extended. Volume may be too fragmented.

Facility: SYSGEN, System Generation Utility
Explanation: The SYSGEN command CREATE failed due to insufficient disk space.
User Action: Clean up your disk space, or specify a smaller /SIZE qualifier.

> PSB_FIXUPS, image contains LPPSB fixups, link NATIVE_ONLY

Facility: LOADER, Executive Image Loader
Explanation: A load request was made for an executive image that contains LPPSB fixup data because it was linked /NONATIVE_ONLY. Executive images must be linked /NATIVE_ONLY.
User Action: Relink the image using /NATIVE_ONLY.

> PTELENVIOL, unexpected page table length violation

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PTRCNT, ACP block count exceeds retrieval pointer size

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PURGWSSCN, purge working set scan error

Facility: BUGCHECK, System Bugcheck
Explanation: The OpenVMS software detected an irrecoverable, inconsistent condition. After all physical memory is written to a system dump file, the system automatically reboots if the BUGREBOOT system parameter is set to 1.
User Action: Use the BACKUP command with the /IGNORE=NOBACKUP qualifier to make a backup save set of the system dump file and the error log file active at the time of the error. Contact a Compaq support representative and describe the conditions leading to the error.

> PWDEXPIR, your password has expired - contact your system manager

Facility: LOGIN, Login Procedure
Explanation: The password is valid for a specific length of time as determined by your system manager. When a password reaches the end of its specified time period, it expires and can no longer be used to gain access to the system. This is a system security feature that forces users to change their passwords on a regular basis. You should have been receiving advance messages notifying you when your password would expire.
User Action: Ask your system manager for a new password.

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