HP OpenVMS Systems

Blank pages on HP printer? (again)

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The Question is:

 
I work in a computer lab at my university and we are having a problem with
massive amounts of paper being wasted because of blank pages being sent out
of the printer when we issue a print command.  Whenever someone sends
something to the printer, three ex
tra pages of information are sent; a blank page, a page header (containing
job number and such), then the message comes out, followed by yet another
blank page.  As you can imagine, this is a huge waste of paper and we are
desperately seeking ways to fix
the problem.
 
We are printing to HP LaserJet4 printers and have tried using the /noburst,
/nofeed, and every other command we can think of, but nothing seems to solve
this problem.
 
Aaron Auman
Utah State University
 
 

The Answer is :

 
  Please see the existing discussions around suppressing blank pages
  here in Ask The Wizard.  The Wizard suspects this may be related to
  the HP printer reset module that has been discussed here before.
 
  If the reset module does not clear the problem, please contact the
  customer support center, and expect to be asked for the current queue
  settings and for information on anything relevent contained within the
  device control library (if one is in use) on the specified queue.
 
  Also expect to be asked for information on whether or not you are
  sending Postscript (DCPS is the prefered interface for Postscript),
  as well as various other information.
 
  Please remember to use the available search engine to locate these
  and other previous discussions.

  

     

     
answer written or last revised on ( 26-OCT-1998 )
     
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