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Netscape Fasttrack errors?

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The Question is:

 
Hello Wizard,
 
I'm having problems installing FASTTRACK V3.02. I have followed the
 instructions for installing and configuring the ADMIN server.  However, when I
 try to start the server:-
$@START-ADMIN
Nothing happens!  The [ADMIN-SERV.LOGS]ERRORS. file reports that the server has
 started successfully, but SYS$MANAGER:START-ADMIN.LOG reports "COULD NOT
 DETERMINE CURRENT USER NAME". The SHOW SYS command does not display any new
 processes.
When I try to connect to the server I receive the following message "NETSCAPE'S
 NETWORK CONNECTION WAS REFUSED BY THE SERVER <servername:port no.>".
 
Please help!
 
Kirst

The Answer is :

 
  Please contact the Compaq Customer Support Center for assistance,
  as rather more information on the local configuration and system
  environment will be required.
 

  
     
     answer written or last revised on ( 9-JUN-2000 )
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