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Remote network backup to PC fails?

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The Question is:

 
We have pathworks V6.0B installed on VMS v7.2-1. Client is NT4 SP4. We are
 backing up via NT backup a large file, 800MB from VMS directly to DLT tape on
 the NT system. About 3 minutes into the copy, we get a a message saying
 "network drive is not respondi
ng" and the backup aborts. In all other respects, ie small files the server
 works fine. Is there some network timeout that is occuring or ?

The Answer is :

 
  The OpenVMS Wizard would recommend using OpenVMS tools to back up files
  local to the OpenVMS system.
 
  This particular problem could arise at any number of different components,
  ranging from OpenVMS to Windows NT, and most anything in between -- you
  will likely need to contact the Compaq Customer Support Center directly
  to determine the particular cause of this failure.  (If you wish to
  pursue this, the first step in diagnosing this will involve acquiring a
  network trace -- to determine where the error occurs, and to determine
  exactly what the error is, and then to (hopefully) particularly what is
  triggering the error.
 
  The V6.0B release is rather old, please upgrade to V6.0C or (better) to
  Advanced Server V7.2A or later.
 

  
     
     answer written or last revised on ( 26-JUL-2000 )
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