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IP print queue restart error?

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The Question is:

 
After shutting down a TCP/IP print queue I cannot reinitialize it and receive a
 %RMS-E-FNF, file not found
The command used is:
$ init/queue/start-
                /owner=[1,4]-
                /retain=error-
                /device=server-
                /process=ucx$lpd_smb-
                /protection=(s:e,g:r,w:w,o:d) Q920_TEST
 
We're running
  Digital TCP/IP Services for OpenVMS Alpha Version V4.1 - ECO Level 4
  on a AlphaServer 300 4/266 running OpenVMS V6.2-1H3
 
ucx$lpd_smb.exe does definitely exist in sys$system:
 
ZIRE02> set def sys$system
ZIRE02> sho def
  SYS$SYSROOT:[SYSEXE]
  =   SYS$SYSROOT:[SYSEXE]
  =   SYS$COMMON:[SYSEXE]
ZIRE02> dir ucx$lpd_smb.exe
Directory SYS$SYSROOT:[SYSEXE]
UCX$LPD_SMB.EXE;1
                    79   8-DEC-2000 09:23:50.57  [1,1]        (RWED,RWED,RE,RE)
Total of 1 file, 79 blocks.
 
Directory SYS$COMMON:[SYSEXE]
UCX$LPD_SMB.EXE;1
                    79   8-DEC-2000 09:23:50.57  [1,1]        (RWED,RWED,RE,RE)
Total of 1 file, 79 blocks.
 
Grand total of 2 directories, 2 files, 158 blocks.
 
I really don't understand why init /queue doesn't find it. I even copied the
 exe-image from another host where the procedure works.
 
Hope you can help. Thanks and best regards, Peter.
 
 


The Answer is :

 
  Without some idea of which file is missing, a specific answer is
  quite difficult.  Please move to TCP/IP Services V4.2 with the
  current ECO (or at least to the current ECO for V4.1), as a start.
  Then please contact the Compaq Customer Support Center directly.
 
  (You may be able to trace this error with file access alarms.)
 

answer written or last revised on ( 11-DEC-2000 )

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