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DEFPA controller offline?

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The Question is:

 
The DEFPA FDDI Adpater remains offline under OpenVMS 7.2-1.
(FWA offline) on an ALPHAserver 2100 4/275.
Its a DEFPA-DA Revision A02 FW 3.10.
The ReleaseNotes say supported since OpenVMS 6.1.
Need Help!

The Answer is :

 
  Ensure the current SRM firmware and the installation is per the provided
  instructions, then contact your hardware support organization.
 

  
     
     answer written or last revised on ( 12-DEC-2000 )
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