HP OpenVMS Systems

ask the wizard
Content starts here

Cannot Stop NETLOGON service?

» close window

The Question is:

 
Hello I have the following problem
 
I can't start or stop the netlogon service
 
What is going wrong here??
 
VAXB>> pwshow
VAX/VMS V5.5-2  on node VAXB  23-APR-2001 15:30:38.77   Uptime  2 19:50:07
  Pid    Process Name    State  Pri      I/O       CPU       Page flts
Ph.Mem
23C00776 NETBIOS         HIB      4    20940   0 00:00:08.71       251
454
23C00790 PWRK$ADMIN_0    LEF      5      124   0 00:00:01.76       300
351
23C0077C PWRK$KNBDAEMON  HIB     10     5246   0 00:00:51.41       857
1801
23C0077F PWRK$LICENSE_R  HIB     11      112   0 00:00:02.01      1895
1084
23C00782 PWRK$LICENSE_S  HIB      6     1304   0 00:00:03.23      1867
971
23C00796 PWRK$LMDMN      HIB     11      452   0 00:00:21.33      8216
2396
23C0028A PWRK$LMMCP      HIB     11    16219   0 00:02:58.03      3675
2220
23C00793 PWRK$LMSRV      HIB     11     7930   0 00:00:58.10     10802
9772
23C00287 PWRK$MASTER     HIB      6      527   0 00:00:11.55      1720
543
23C0078D PWRK$MONITOR    HIB      6       65   0 00:02:04.41      3108
1500
23C00779 PWRK$NBDAEMON   HIB     10       34   0 00:00:00.28       319
538
VAXB>> net accounts /sync
 
NET2455:  The Netlogon service has not been started.
More help may be obtained by typing NET HELPMSG 2455.
VAXB>> net start netlogon
 
NET2187:  The service control is busy.
More help may be obtained by typing NET HELPMSG 2187.
VAXB>> pwver
 
Information on PATHWORKS for OpenVMS images installed on this system:
 
          Image Name            Image Version      Link date        Linker
ID
------------------------------ ---------------- -----------------  ---------
----
PWRK$MASTER                    V5.0-600F        18-JUL-1997 20:41  05-13
PWRK$NBDAEMON                  V5.0-600F        18-JUL-1997 20:58  05-13
PWRK$KNBDAEMON                 V5.0-600F        18-JUL-1997 20:59  05-13
PWRK$STREAMSOS_V5              V5.0-600F        18-JUL-1997 20:54  05-13
PWRK$STREAMSOS_V6              V5.0-600F        18-JUL-1997 20:54  05-13
NETBIOS                        V5.0-600F        18-JUL-1997 20:55  05-13
NETBIOSSHR                     V5.0-600F        18-JUL-1997 20:56  05-13
PWRK$LICENSE_SERVER            V5.0-600F        18-JUL-1997 21:08  05-13
PWRK$LICENSE_LIBSHR            V5.0-600F        18-JUL-1997 21:07  05-13
PWRK$LICENSE_REGISTRAR         V5.0-600F        18-JUL-1997 21:08  05-13
PWRK$LMSRV                     V5.0-600F        18-JUL-1997 23:30  05-13
PWRK$LMMCP                     V5.0-600F        18-JUL-1997 23:28  05-13
PWRK$LMDMN                     V5.0-600F        18-JUL-1997 23:27  05-13
PWRK$MONITOR                   V5.0-600F        18-JUL-1997 21:04  05-13
PWRK$ADMIN                     V5.0-600F        18-JUL-1997 23:32  05-13
 
What am I doing wrong.
 
Please help
 
 
 
 
 


The Answer is :

 
  First, the PATHWORKS version in use is very old and should be upgraded
  PATHWORKS for OpenVMS V5.0F-ECO2 -- the version you are running is not
  considered Y2K compliant, etc.
 
  The OpenVMS Wizard recommends contacting the Compaq Customer Support
  Center directly.  Expect to be asked details of the configuration --
  domain role, cluster, WAN, as part of the troubleshooting.
 
  Some potential solutions:
 
    o If this is a cluster, try restarting the server on all nodes
      of the cluster.
 
    o Look for an image named nbnblib.exe with a link date which is
      different than the 18-JUL-1997 date used on all other PATHWORKS
      images.  If you have such an image, it may be a patched image
      that was known to cause this type of problem.  If so, please
      upgrade to V5.0F-ECO2 (or later); to a version which includes
      the fix.
 
    o If this host is a Backup Domain Controller (BDC), make sure it
      can communicate with the Primary Domain Controller (PDC).  Ping
      the PDC address to verify TCP/IP connectivity, and ping the
      NETBIOS name to verify NETBIOS connectivity.
 

answer written or last revised on ( 8-MAY-2001 )

» close window