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HP OpenVMS Systemsask the wizard |
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The Question is:
How do you correct the following IO channel errors for Telnet print using
UCX$TELNETSYM?
Mon Jan 13 14:33:54 2003, output_routine has no IO channel.
Mon Jan 13 14:33:54 2003, The output buffer that couldn't be sent follows.
Output Buffer Dump: (Length = 2)
\ D\ C
End of Output Buffer Dump
Sat Jan 18 09:40:20 2003, output_routine has no IO channel.
Sat Jan 18 09:40:20 2003, The output buffer that couldn't be sent follows.
Output Buffer Dump: (Length = 256)
6883946\ D\ A Sex:M Age: 44Y DOB:12/27/1958 Adm:01/18/03 Svc:O
PS \ D\ A Att Dr: DEFRIES, ROY A. MRN: 2552
14\ D\ A Ord Dr: DEFRIES, ROY A. \ D\ A ALLERGIES:
End of Output Buffer Dump
------------------------------------------------
Tue Jan 21 11:21:18 2003, output_routine has no IO channel.
Tue Jan 21 11:21:18 2003, The output buffer that couldn't be sent follows.
Output Buffer Dump: (Length = 2)
\ D\ C
End of Output Buffer Dump
Tue Jan 21 11:32:15 2003, output_routine has no IO channel.
Tue Jan 21 11:32:15 2003, The output buffer that couldn't be sent follows.
Output Buffer Dump: (Length = 190)
\ D\ A Perf Dr: Result #: 4794170
\ D\ A Entered: 01/12/03 19:26 Entered by: SUNQ\ D\ A
\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A
\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D\ A\ D
End of Output Buffer Dump
Tue Jan 21 12:19:59 2003, output_routine has no IO channel.
Tue Jan 21 12:19:59 2003, The output buffer that couldn't be sent follows.
Output Buffer Dump: (Length = 2)
\ D\ C
End of Output Buffer Dump
Thanks,
Jim Walters
OpenVMS Systems Administrator
812-450-7403
Deaconess Hospital, Inc.
600 Mary Street
Evansville, Indiana 47747
The Answer is : Please apply the current ECO for whichever version of TCP/IP Services V4.2 is in use here, then please see the AskQ area for support article "How To Debug An OpenVMS Printer Queue Using TELNETSYM?", and -- if the problem persists -- please contact the support center directly. One of the most common causes of the "output_routine has no IO channel" is a printer hardware problem or printer rejection response, such as a printer rejecting a print job for reasons such as a job size larger than the printer is willing to support, or a level of complexity beyond the capabilities of the printer. The printer may or may not have a log of these requests. If you are not using at least TCP/IP Services V4.2, please upgrade. The current versions are OpenVMS VAX V7.3 and TCP/IP Services V5.3.
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