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 On-Site Parts Services
On-Site Parts Services (OPS) provides ready access to spare parts -- for
Compaq or multivendor platforms -- for customers who:
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Are supporting a mission-critical application and need the extra
protection of an on-site spare parts inventory.
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Are involved in a technology project and need spare parts to support the
development phase only.
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Operate in an environment of rapidly changing technology and want to
avoid the cost of spare parts obsolescense.
A spare parts inventory can be stocked either centrally or at multiple
locations of your choice. OPS can support in- or out-of-warranty
equipment, and Compaq can serve as your agent for warranty claims
management with many vendors. The service is available for a fixed monthly
fee over one, two or three year period.
Benefits:
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Immediate Access: Replacement parts are at your fingertips 24 hours a
day, 7 days a week.
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Quick Replenishment: Stock can be replenished within 24 hours.
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Cost Effective: The term service agreement eliminates the large initial
cost of purchasing a spare parts inventory.
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Cost Avoidance: A complete list of recommended replacement parts is
provided to meet your specific price and performance requirements.
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Latest Technology: The most recent revisions of replacement parts will
be provided if requested.
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Growth: Products can be added within the term of the OPS Agreement to
facilitate expansion and technology enhancements for the installed base.
End-Of-Term:
At the end of the payment schedule, you may renew your agreement, purchase the spare parts at fair market value or return them to Compaq.
Process:
Contact your Compaq Customer Services Sales Representative or your Compaq reseller.
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